Shipping policy

Shipping Policy

1. General Information

All of our bags are handmade to order with great care and attention to detail. We aim to provide clear and transparent shipping information so you know exactly what to expect.

2. Production Time

Since each item is handmade, please allow up to 5 business days for production before shipping.

3. Order Processing Time

Once your item is ready, orders are processed and shipped within 1–3 business days.
Orders are not shipped on weekends or public holidays.

4. Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping — estimated delivery time: 5–10 business days

Delivery times are estimates and may vary depending on your location and the carrier’s performance.

5. Shipping Costs

Shipping costs are calculated at checkout and depend on:

• destination country or region

• selected shipping method

• package weight and size

Occasionally, we may offer free shipping promotions — please check our website for current offers.

6. International Shipping

We ship internationally.
Please note that customs duties, taxes, and import fees may apply depending on your country and are the responsibility of the customer.

7. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.

8. Lost or Damaged Packages

We are not responsible for delays, loss, or damage caused by the shipping carrier.
If your order arrives damaged or appears to be lost, please contact us and we will do our best to assist you.

9. Contact Information

If you have any questions about shipping, feel free to contact us:
Email: prettyplease.bags@gmail.com